-Because he answers the phone by saying “Ah-bringheli-ah” in the thickest Italian accent you’ve ever heard.
-Because his website is the digital equivalent of a 1965 Volkswagen Beetle – nothing fancy, just the bare necessities.
-Because I’ve never met him in person, and so I can imagine that he looks like the Italian chef guy on the Simpsons.
-Because he ships you whatever you want, without asking for payment up front, and just says “send a check”. Who runs a business like that these days?!?
-Because the crown race cutter I have from him is still going strong, with zero sharpening, after more than 200 forks.
Joe, you are the man.